Casino Heroes Review

Established in 2014, Casino Heroes aims to offer an entirely new experience within the online casino entertainment industry. Operated by Hero Gaming Limited, players get the chance to embark on an adventure in a fantasy world called Hero Islands where game levels are run by bosses and it’s up to you to defeat them.  Whilst on this mission, you will be protected with a license from the Malta Gaming Authority to ensure your safety. It is claimed that, at the casino, entertainment and excitement are not only a promise but a fact.

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Casino HeroesUp to £400 in Bonuses + 200 Free Spins OR up to 600 Spins

Review Play Now T&C Apply

This Offer is only available for new customers in the UK and Northern Ireland. New players must be 18+ years of age and proof of identity documents may be requested for verification purposes. The welcome offer is split into four deposit bonuses or four spins offers. You will only be eligible to choose one of the offers for each deposit. With all four deposits, you can get a total of £400 in bonus money and 200 spins OR a total of 600 spins on preselected games. The first deposit bonus is 200% up to £50 bonus money + 200 spins on Starburst (20 spins per day for the next 10 days) OR deposit £100 or more and get up to 300 spins on pre-selected games. The second deposit bonus is a 100% match bonus up to maximum £50 bonus money OR deposit £50 or more and gets up to 100 spins on Finn and the Swirly Spin. The third deposit bonus is 50% up to maximum £100 bonus money OR deposit £50 or more and get up to 100 spins on Jungle Books. The fourth deposit bonus is 25% up to a maximum £200 bonus money OR deposit £50 or more and get up to 100 spins on Gemix. The minimum deposit required to activate each offer is £10. The Offer can only be received once per Casino Heroes account, person, family, household, address, e-mail address, mobile number, credit card number and/or IP address. In the event of a customer opening more than one account on Casino Heroes, we reserve the right to suspend and close all associated accounts, and/or make void any payments, bets, and winnings.

Software & Games

There are plenty of software developers that Casino Heroes works with, including Evolution Gaming, Microgaming, NetEnt, Play’nGo, Quickspin and Yggdrasil. This list ensures safe gaming while providing fantastic graphics and players can choose from different games such as slots, roulette, blackjack, poker, and live games.

As you may have already guessed, slots feature predominately on the site, but there is also an incredible 91 table games that you can choose from. There 21 roulette varieties, 20 blackjack games, 20 poker games and 30 other games such as baccarat, punto banco, craps and red dog. You can even play other games such as Dreamcatcher or Super Wheel.

Casino Heroes Slots

Casino Heroes manages to offer around 500 slot titles that can be searched either by popularity, newest games, alphabetically, or you can even use the toolbar if you know what you are looking for. All the popular hits are here including Starburst, Valley of Gods, Book of Dead, Aloha or Gonzo’s Quest. There is even a chance to play each game for free before you choose to commit any real money.

If you’re a fan of jackpot games then why not try out some popular titles such as Divine Fortune, Mega Moolah, Enchanted Meadow or Mega Fortune. Players have been known to win millions playing these types of games and, at the time of writing, Mega Moolah stood at £6,405,712.

Banking

Players are able to fund their account using Neteller, Trustly, MasterCard, Visa, Zimpler or Skrill. The minimum that you can deposit when first signing up for the casino is £10 but anytime after this, it rises to £20. All transactions are also processed instantly. In terms of withdrawals, the minimum is £20 and the maximum is £5,000. If you win anything over £20,000 then the casino holds the rights to pay you in instalments over a period of time. All withdrawals take between 1-7 days to appear in your account.

Casino Heroes Mobile

You will be able to access the casino on any Android, iOS or Windows device. You can either type the address of Casino Heroes into your browser, or you can choose to download the app. Either way is fine and they work well, even if it can seem a little overcrowded at times. Always ensure that you have a stable internet connection but if it does fail, then you will be able to start again from where you left off. All features work exactly the same and you won’t be left out of any welcome bonuses if you decide to sign up using your mobile.

Customer Support

Unfortunately, the customer support is lacking slightly at Casino Heroes. There is a live chat option that you can access near the bottom of the page but it isn’t available 24/7. More worryingly is the fact that there isn’t even a telephone number or email address that you can get in touch with a customer support representative by. Furthermore, we could not find an FAQ section which is quite strange. The casino can be found, however, on social media platforms such as Facebook, Twitter, Instagram, and Google+ where you will be able to stay in touch with the latest news and information and even message them directly from there.

Final Verdict

On first viewing, Casino Heroes seems a well-run, respectable online gaming site. There are tons of games available with a highly reputable list of software developers. There is even the chance to pick your own welcome offer which is a nice touch. However, as we delve deeper into the casino, we manage to find some disappointing factors. The lack of bonuses and promotions for existing customers is quite worrying. Yes, they run a unique fantasy world in which you can earn rewards, but there really should be more in terms of deposit bonuses and other perks. The worst thing about Casino Heroes is the customer service. There has been no effort whatsoever to make customers feel like they can get help at any time and to have no FAQ section is absurd. Overall, it’s a decent effort but there are still massive changes that need to be made if they are to become respected in the gaming world.

Casino Heroes

Up to £400 in Bonuses + 200 Free Spins OR up to 600 Spins T&C Apply

VISIT NOW

www.casinoheroes.com

Casino Heroes

Pros

• Instant-play casino
• SSL encrypyted
• Offers the chance to choose the welcome bonus

Cons

• No FAQ and no phone support
• Not too many bonuses are offered

Overall Rating

Casino Heroes Info

• Casino: Casino Heroes
• Website: www.casinoheroes.com
• Established: 2014
• Support: Live Chat, Email
• Licenses: Malta Gaming Authority, Curacao
• Company: Hero Gaming Limited