Karamba Casino Review
PROS
- More than 10 years in the business, a solid name
- Plenty of payment methods are offered
- Top providers to choose games from
- A warm welcome bonus is offered
CONS
- Not an impressive collection of slots considering the number of providers they work with
- Payouts take a while
Karamba INFORMATION
- CasinoKaramba
- Website
- Established2005
- SupportLive Chat, Email, FAQ, Phone
- Licenses Malta Gaming Authority, UK Gambling Commission, Alderney Gambling Control Commission, Lotteriinspektionen
- Company ASG Technologies Ltd
Karamba
Karamba
Overall Rating
Karamba Info
- Casino: Karamba
- Website: www.karamba.com
- Established: 2005
- Support: Live Chat, Email, FAQ, Phone
- Licenses: Malta Gaming Authority, UK Gambling Commission, Alderney Gambling Control Commission, Lotteriinspektionen
- Company: ASG Technologies Ltd
Launched in 2005 with the goal to become the preferred online casino for UK players, Karamba Casino has had plenty of time to get things right. To start off, the operator has chosen to adopt a multi-provider approach and partner up with some of the best software developers, such as NetEnt, Microgaming and Nyx. They’ve followed it up with a warm welcome offer and a comp point scheme which rewards loyalty. Fun site bursting with colours features cheerful-looking parrot which acts as a host at what is guaranteed to be a safe and fair gaming venue. Licenses issued in Malta and the UK, complemented by The Pogg recommendation, provide a pretty good proof.
Software & Games
Three of the top software developers, NetEnt, Microgaming and Nyx, along with Lightning Box, NeoGames, Fantasma Games, Aristocrat and Realistic Games, contribute to Karamba’s library with about 250 slots, table games and live dealer games. Each is easily accessible online, no downloads necessary. Moving your mouse over the respective widget reveals Demo button which allows you to test the game free of charge. Whether you play for fun or with real cash, an RNG certified by iTech Labs will make sure the outcomes are completely random.
As is usually the case, slots account for the biggest part of the gaming catalogue. A break from spinning the reels is offered via 20 table games, including dozen live ones, among which Immersive and VIP Roulette, VIP Blackjack and Baccarat Squeeze. Scratch Cards section groups all other casino games, such as Keno, Bingo, Dice, Darts, and lottery-style postcards.
Karamba Casino Slots
Even though the existence of Video Slots and Classic tabs would indicate standard slots grouping into simple 3-reelers and more complex multi-payline and multi-feature games, this is not the case. There are very few traditional fruit machines and you’ll find them bundled with the rest of the first group. Bars & Bells and Jackpot Jester Wild Nudge are some of those bound to appeal to nostalgics among you.
List of popular video slots includes Thunderstruck II, Immortal Romance and Game of Thrones from Microgaming, NetEnt’s Gonzo’s Quest, Jack and the Beanstalk and When Pigs Fly, Taco Brothers from Elk Studios, Astro Cat by Lightning Box, Miss Kitty from Aristocrat, NextGen’s Foxin’ Wins, and Pimped by Play ‘n Go. If you’re in a mood for something of a more recent date, spin the reels of Super Sumo from Fantasma Games, Viking Runecraft by Play’n Go, or NextGen’s Wild Play Superbet. Try as hard as we could, no progressive jackpots could be found within Karamba’s portfolio. What to say? Aj caramba!!
Banking
Accepted payment methods include Visa, MasterCard, Maestro, Skrill, Neteller, Sofort, Entropay, GiroPay, Payr, POLi, Eps, InstaDebit, ClickandBuy, Boleto, Euteller, Trustly, Fundsend, EcoPayz, Ukash, Paysafecard, Siru, Zimpler and Wire Transfer. The minimum cash-out amount is £10 and you’ll not be able to withdraw more than £7,000 per month (unless you’re a privileged VIP platinum player). Your requests will get processed within 2 days with no fees charged. Safety of the financial transactions is ensured by the use of 128-bit SSL encryption technology and latest firewalls protecting the Casino’s servers.
Karamba Mobile Casino
Take the party on the road with the help of an iOS or Android mobile device and get entertained by close to 100 slots, live dealer games and other casino games. There are no apps to download, all you need is an internet connection to play for fun or real cash. You’ll be able to take advantage of the same promotional offers as on a desktop, and reach out to customer support agents via live chat if needed. Mobile payment options Siru and Zimpler allow for convenient deposits, though they can’t be used to cash out the winnings.
Customer Support
Karamba’s FAQ list is not instantly visible, but don’t worry, it’s there. Use the collapsible menu on the left-hand side to access “Getting started” sub-menu, offering links to information about deposits, withdrawals, and pretty much all other relevant data. Should you get stuck, customer support agents will be happy to help 7 days a week from 8 am to 1 am CET. Start chatting by clicking the phone conveniently held up by the friendly parrot on the right side of the screen, or alternatively give the Casino a call or write them an email.
Final Verdict
Considering the number of partners Karamba Casino works with, they easily could and definitely should provide more than a couple of hundred games. These days such modest libraries simply can’t compete. It’s a shame that, while performing well in some areas, the Casino falls short in others; withdrawal processing time is relatively long and maximum limits extremely low, and support is not available 24/7. The Casino’s operator, Aspire Global International, manages more than a few well-rated casino brands and clearly knows what it takes to succeed in this highly competitive market. Nevertheless, there must be a reason why Karamba Casino has managed to survive for more than 10 years and still keeps bringing new customers on board. You may want to give them a try and check it out for yourself.
I can pretty much say that it’s a good casino. However, a bigger variation of games would be welcomed. The list of games is sort of incomplete, and it is sometimes frustrating. It’s a suitable casino for any high roller, due to the VIP service, and by the way, customer service is pretty fine. All my requests have always been assisted pretty quickly via chat or email. I have only made 3 cashouts so far. All of them were approved and processed reasonably quick, without issues, everything was done according to the standards. I’m pretty happy with the service I get at Karamba. It’s not the only casino I play at, but the service definitely stands out.
I’m not a fan of the significant discrepancy between the amount I can deposit and withdraw. My biggest deposit thus far has been slightly over 12.000 pounds, that certainly was not an issue with them. But the moment I tried to withdraw 10.000 pounds, they told me that the monthly maximum is 7 thousand. This large discrepancy has got to go. Being a high roller, I can’t imagine winning over 20 thousand and having to wait for three months for the money to hit my account. This is the only major issue with Karamba. Otherwise, my experience with them has been pretty smooth.
I really enjoy the live casino. It has a load of fantastic options. You’ll have a place at any table almost always. Just in case you have an urgency, there’s a phone number you can call, something that you don’t really find at online casinos nowadays. It’s a really nice platform. I also need to speak about customer service – it’s terrific. They’re really friendly and reasonably generous with the bonuses after I’ve deposited some more money. They give you the option of choosing the bonuses that you like most. Since I haven’t been on their platform for too long, so I couldn’t explore all the games they have in their catalog. But they have new NetEnt games, which I like a lot. Overall, everything is pretty cool, but there are a few issues that the casino needs to tackle.
I really don’t get why the welcome bonus comes as a must. It just activates automatically. Why not give the players the liberty to choose whether they want to be forced to have a 35x wagering of their funds? I mean, come on. Withdrawals take a bit longer than I thought. My first withdrawal was pending for over 40 hours. I’d say it’s slightly over the time frame that they promise to handle your money within. I think it’s a dirty move, to just keep your players waiting, only to have them play their winnings back into the casino.